Customer Strategy
Technical Program Manager
About Koddi We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce...
Apply todayJob Summary
As a Technical Program Manager at Koddi, you'll lead complex, cross-functional initiatives that help our partners scale their onsite monetization programs. You’ll be responsible for solving business and technical challenges, driving results, and maintaining a strong customer experience throughout the integration process.
What You’ll Do
- Partner with the program management team to lead client programs, including feature development, testing, and integration
- Work hands-on with customers to share implementation best practices and drive technical success
- Design the ideal product setup and create integration plans tailored to each client
- Test, troubleshoot, and support client implementations, providing technical guidance and feedback
- Review and analyze campaign performance to drive continuous optimization
- Collaborate across product, client strategy, and engineering teams to develop tools and solutions for our publisher partners
- Provide technical support and guidance to resolve customer-specific challenges
- Work closely with internal teams to support the successful launch of new products and features
Who You Are
- 5+ years of experience in pre-sales, post-sales, or customer-facing technical roles
- Proven success supporting or selling data and analytics solutions to enterprise customers
- Experience identifying stakeholders, aligning on business value, and navigating complex sales or integration cycles
- Strong presentation skills with the ability to engage both technical and executive audiences
- Ability to coordinate across business functions to deliver high-impact solutions
- Skilled at translating business needs into actionable product and service offerings
- Hands-on experience with SQL and REST APIs
- Strong written, verbal, and interpersonal communication skills
- Highly organized with exceptional attention to detail
- Self-starter with strong work ethic and ability to manage multiple projects simultaneously
- Experience with Tableau is a plus
- Excited to work in a fast-paced, high-growth environment
Travel
- Minimal, but as needed