As the battle for the most helpful voice assistant persists, Google continues to enhance its Google Assistant product. This month at CES, Google announced a bevy of new interactions users can have with Assistant, including the ability to book a hotel room using voice commands. What is a Voice Assistant? Voice assistants really carved out a place in our digital...
The mobile-only world is fast approaching in the travel industry. In terms of mobile booking rates for hotels, Asia is far ahead of the rest of the world, and China is leading the pack with 60% of its online bookings made on a smartphone. North America and Europe stand at just 28% and 33%, respectively. One of the reasons for...
Whether you hung on every word of Mark Zuckerberg’s congressional hearing, or you routinely click “share” without a second thought, you can’t help but be aware that data collection has become a hotly contested issue worldwide. Enter the GDPR —or, the General Data Protection Regulation—a regulation implemented by the European Union that is poised to replace the Data Protection Act...
Advertising hotels through email have always been a tricky proposition. To do so effectively requires the dissemination of useful and attractive information, and the volatility of the space makes this a difficult challenge. Frequently changing hotel rates, availability and offers have historically limited a travel brand’s abilities to market via a static medium like email efficiently. With Google’s dynamic emails,...
As blockchain technology continues to grow in popularity, it's only natural that we will see it in more industries. And with all the blockchain buzz, we have been asked, "How can this technology be applied to the travel industry and will there be any perceived benefits?" What is a blockchain? When most people hear "blockchain," they think of Bitcoin. These...
Artificial intelligence, machine learning, and neural networks are words that are often seen in today’s business technology headlines. Are robots taking over the world? Or are they just here to help you find the best hotel for your next holiday? Artificial intelligence may seem like the bane of some futuristic, dystopian society but you’ve probably already come into contact with...